Shipping policy

At Tassya, our mission is to ensure your silver jewelry shopping experience is seamless from start to finish. From browsing our exquisite collection to receiving your order, we are committed to providing a smooth, safe, and on time delivery. This policy outlines everything you need to know about how we deliver your orders.

Your Role in Ensuring Timely Delivery

To help us deliver your order without delays, please follow these steps:

Complete Address Details: Double-check that your shipping address includes the recipient’s name, street address, city, state, postal code, and country.

Updated Contact Information: Ensure your phone number is accurate so we can reach you if needed.

For Business Addresses: Include the company name and relevant department or suite details.

By providing precise information, you help us ensure your order reaches you safely and on time.

Our Shipping Process:

Order Placement Add your chosen products to the cart, review your selections, and proceed to checkout. Enter your shipping and payment details to confirm your order.
Payment Options We accept various payment methods, including Credit Cards, UPI, Debit Cards, and Cash on Delivery (COD).
Order Confirmation Once your payment is processed, you'll receive an email confirming your order details along with your unique order number.
Order Processing We aim to process your order within 1-2 business days. This includes quality checks, secure packing, and labeling.
Shipping Your package is dispatched promptly using trusted delivery partners.
Tracking Your Order After dispatch, you’ll receive an email with a tracking number and link. Use it to follow your order’s journey or log in to your Tassya account for updates.
Delivery Your package will be delivered to the address provided. If you're unavailable, the delivery agent may contact you to reschedule.

Shipping Costs :

Free Delivery in India: We proudly offer free shipping across India with no hidden fees or minimum order value.
Exchange Shipping: Your first exchange request is also free of cost. For subsequent exchanges, a nominal shipping fee will be applied.

Shipping Destinations :

We deliver to every corner of India, from bustling metro cities to remote rural areas. Partnering with top-tier courier services, we ensure reliable and efficient delivery.
With our order tracking system, you can monitor your shipment from dispatch to delivery, giving you peace of mind every step of the way.

Processing & Delivery Times :

Processing Time: Typically 1-2 business days
Delivery Time: Standard delivery takes 3-7 business days, depending on your location. You’ll see the estimated delivery date during checkout.
For urgent needs, we also offer a self-pickup option from our location. Simply email us your order invoice, and your product will be ready within 2-3 business days.

Possible Delays :